Contact us
You can find most of the answers you need in our ‘FAQs’ page, Privacy Statement and Online Ordering Service Terms and Conditions
About Us
Travelex Currency Exchange & Payments SDN BHD (Formerly known as UAE Exchange Malaysia Sdn. Bhd.)
The current address is: Suite 1-2, Level 1, UOA Corporate Tower, Avenue 10, The Vertical, No. 8, Jalan Kerinchi, Bangsar South City, 59200 Kuala Lumpur.
You can contact us by email or by phone (our email address and phone number are as follows). This online ordering service is provided by Travelex Currency Exchange & Payments SDN BHD.
Complaints and Disputes – Retail
If you have a complaint about any of the services provided by Travelex Retail Malaysia, please:
- address such complaint to your nearest Travelex Foreign Exchange store; or
- send full details by email to currencyservices.servicequality@travelex.com;
- Our team can also be contacted by telephone on 1800 816 087. Lines are open 24 hours a day, 7 days a week, 365 days a year.
Foreign currency type
To find out what kind of foreign currency we offer, please contact your local retail outlet.
Marketing and PR
For marketing and PR, please send email to:
Channel cooperation
Please send email to:
Questions about Travelex’s business
To find out about the Travelex business, please visit Business Solutions.