Website Terms of Use


This website https://www.travelex.com.my ("Website"), is owned and operated by Travelex Currency Exchange & Payments Sdn. Bhd. (Formerly known as UAE Exchange Malaysia Sdn. Bhd.) (referred to as “Travelex", “we”, "us" or "our"). By using, visiting or browsing the Website, you accept, without limitation or qualification, these Terms and Conditions. If you do not agree to these Terms and Conditions, please refrain from using the Website.

Accessing the Site

You are permitted to access the Website for private or non-commercial purposes only, and we reserve the right to withdraw or amend any service we provide on the Website at any time without notice. We will not be liable if for any reason the Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Website, or the entire Website, to users of the Website.

You are responsible for making all arrangements necessary for you to have access to the Website. You are also responsible for ensuring that all persons who access the Website through your internet connection are aware of these Terms and Conditions, and that they comply with them.

Intellectual Property Rights

Unless expressly stated otherwise, we are the owner or the licensee of all Intellectual Property in the Website, and in the material published on it. The Intellectual Property is protected by laws and treaties. All rights in the Intellectual Property are reserved. You are prohibited from using any Intellectual Property on the Website for commercial purposes without Travelex’s prior written consent. You are prohibited from modifying, copying, distributing, transmitting, displaying, publishing, selling or licensing the Intellectual Property available on the Website or creating derivative works from the Intellectual Property for any purpose.

You may, however, print off copies and may download extracts of any page from the Website for your personal reference. You must not modify the paper or digital copies of any Website content you have printed or downloaded in any way, and you must not use any images, sound recordings, animations and video sequences separately from any accompanying text. Except as authorised in these Terms and Conditions, if you print, copy or download any part of the Website in breach of these Terms and Conditions, your right to use the Website will cease immediately and you must notify us and, at our option, return or destroy any copies of the Website or Website content you have made. We reserve the right to invoke any rights we may have in law.

For the purpose of these Terms and Conditions, the term “Intellectual Property” means all present and future rights conferred by law in or in relation to all inventions, patents, patent applications, trademarks, designs, circuit layouts, copyright, technical know-how and commercially sensitive information, trade, business or company names and all other proprietary rights and intellectual property rights as defined in Article 2 of the Convention establishing the World Intellectual Property Organisation of July 1967, and other results of intellectual activity in the industrial, commercial, scientific, literary or artistic fields whether or not they are able to be registered or patentable.

Copyright in works contained in the Website include, but is not limited to, design, text, images, sound recordings, animations, video sequences and all software or hardware or any works associated with such software or hardware. Among other things, "Travelex" and the Worldwide Money Logo are registered trademarks of the Travelex group.

Reliance on Information Posted

All materials posted on the Website are not intended to amount to advice on which reliance should be placed. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any person who accesses the Website through your internet connection.

Web Content and Materials

We may update the Website regularly, and may change the content (including but not limited to the information, materials and services contained in the Website) at any time without notice to you. If the need arises, we may suspend access to the Website, or close it indefinitely. Any of the material on the Website may be out of date at any given time, and we are under no obligation to update such material. Furthermore, by offering information, products or services via the Website, no solicitation is made by Travelex to any person to use such information, products or services in jurisdictions where the provision of such information, products or services is prohibited by law.

Our Liabilities 

Travelex does not endorse or is not responsible for the accuracy of any content on the Website. To the extent permitted by law, we expressly exclude:

a) any liability for any direct, indirect or consequential loss or damage (including without limitation loss of profit, loss of production, loss of contracts or loss of opportunity) incurred by you in connection with the Website or in connection with the use, inability to use, or results of the use of the Website, any websites linked to it and any materials posted on it; and
b) any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

Your Personal Information

If you provide your personal information to us on the Website, we will use and disclose such information in accordance with our privacy statement. By using our Website, you consent to such use and disclosure of your personal information and you warrant that all information provided by you is accurate.

Links to Other Sites

Links to third party websites are provided solely as pointers to information on topics or services that may be useful to you. Travelex has no control over the content on such other websites, and accepts no responsibility for them or for any loss or damage that may arise from your use of them. You are responsible for complying with the terms and conditions of those websites.

IP Addresses and Cookies 

Travelex reserves the right to store information about your computer or your visit to the Website in the form of a "cookie" or similar file. Travelex’s Privacy Statement provides additional information regarding our use of cookies as well as procedures for disabling cookies.

Virus and Hacking 

You must not misuse the Website by knowingly introducing malicious or technologically harmful materials, such as viruses, trojans, worms and logic bombs. You must not attempt to gain unauthorised access to the Website, the server on which the Website is stored or any server, computer or database connected to the Website. You must not attack the Website.

Termination 

Travelex may terminate your access and use of any part of the Website at any time without notice if you are in breach of any of the terms of these Terms and Conditions or for any other reason.

Jurisdiction and Applicable Law 

These Terms and Conditions shall be governed by, construed and interpreted in accordance with the laws of Malaysia. Any dispute or difference arising out of or concerning these Terms and Conditions which cannot be settled amicably shall be submitted to the Courts in Malaysia.

Variations 

We may revise these Terms and Conditions at any time by amending the web page. You are expected to check this web page from time to time to take notice of any changes we made.

Contact 

If you have any concerns about any material which appears on the Website, please contact us via email at customerservicemalaysia@travelex.com